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Suhep AI customer support software

Suhep AI Customer Support Software Platform

Suhep is the AI customer support software platform at suhep.com, built by Hostao LLC to answer common support questions faster across tickets, live chat, WhatsApp, and email while routing complex cases to humans with context.

AI
assisted answers
Human
fallback ready
$0
extra cost
Start Free — Train AI in 60 seconds →
✓ Free forever plan✓ 60-second AI setup✓ No credit card
256-bit SSLGDPR CompliantDPDPA Ready
Inbox
Sarah C.2m
Invoice issue...
WA
Rahul M.5m
Refund request
Email
Arjun K.12m
Setup help
Chat
S
Sarah Chen
● Online · WhatsApp
My invoice shows the wrong amount 😕
Invoice #4521 from last month
AI
I found invoice #4521. The amount was corrected on March 15. Here's your updated invoice: view link →
✓ Auto-Resolved
↑
Customer
S
Sarah Chen
Pro Plan
Tickets12
CSAT5.0 ★
AI Powered ✨
Auto-Resolved ✓
⚡ 2s Response
3 Simple Steps

How it works

From zero to AI-powered support in under a minute

🔗
Step 1

Paste your website URL

AI crawls your site and trains on your content in 60 seconds. No manual setup required.

🤖
Step 2

AI reads every ticket

When a customer submits a ticket, AI instantly searches your knowledge base for the best answer.

✅
Step 3

Ticket closed automatically

Customer gets an instant, accurate reply. No human needed for common questions.

⚡ Try It Now — No Signup Required

Build Your AI Agent in 60 Seconds

Paste your website URL and watch Suhep build a fully trained AI support agent — live.

Built for modern support teams

🔸 Launching on Product Hunt
Core Setup
Guided Flow
Start with your widget, tickets, and knowledge base
AI
Assisted Answers
AI handles supported questions and routes edge cases
24/7
Always On
Your AI agent never sleeps, never takes breaks
₹0
To Start
Free plan with real AI — no credit card needed

Support shouldn't be this hard

See the difference Suhep makes from day one.

❌
Without Suhep
Customers wait hours for responses
Same questions asked over and over
Support across 5 different tools
No idea which tickets are urgent
Agents waste time on repetitive tasks
✅
With Suhep
AI answers supported questions from your knowledge base
Knowledge base answers questions 24/7
Email and live chat first, with guided WhatsApp rollout
Smart routing by sentiment & urgency
Routing rules handle repetitive triage where configured
Suhep AI
My invoice shows wrong amount
AISuhep AI
I found your invoice #4521. The amount was corrected on March 15. Here's your updated invoice: [link]. Is there anything else?
✓ Resolved in 4 seconds
AI
Assisted answers
Fast
Suggested response
24/7
Intake ready
✨ AI Engine

AI that resolves,
not just deflects

Our AI doesn't just suggest articles — it reads the conversation, understands intent, and resolves tickets. When it can't, it routes to the right human with full context.

💬 Support Inbox

Core channels.
One support flow. Less chaos.

Start with email, live chat, widget tickets, and knowledge base support. WhatsApp and Instagram can be reviewed as guided rollout paths when the workspace is ready.

Core channels → One support flow
📧Email186 msgs
💬Live Chat211 msgs
📱WhatsApp reviewguided
📸Instagram reviewguided
🎯 Suhep Inbox833 total →
Automation Rules
WHENNew ticket received
IFSentiment = Urgent OR keyword = "refund"
THENRoute to Senior Agent + send SLA alert
✓ Automation active · 2,341 executions today
60%
Fewer tickets to agents
3x
Faster resolution
50%
Cost reduction
⚡ Built For Scale

From 10 tickets to 10,000
— without hiring

SLA management, automation workflows, team routing, and smart analytics. Everything you need to scale support without scaling headcount.

Explore customer support SLA management →

Core setup without a long rollout

Start with the core workspace, then review advanced channels before launch.

1

Add the widget

One line of code. Copy, paste, done. Works on any website.

2

Review your channels

Email and live chat first; WhatsApp and Instagram need guided setup review.

3

Let AI handle the rest

AI uses your knowledge base to answer supported questions and route the rest safely.

Simple pricing. No surprises.

Start free, upgrade when you're ready

MonthlyAnnual
Free
₹0/mo
For small teams getting started
✓1 agent
✓100 tickets/mo
✓Email support
Get Started Free
Most Popular
Pro
₹999/mo
For growing businesses
✓5 agents
✓Unlimited tickets
✓AI + Live Chat
Start Pro Trial
Business
₹2499/mo
For teams that need everything
✓15 agents
✓All channels
✓Automations + SLA
Get Business
Compare all features →

What early users are saying

★★★★★

"Suhep reduced our response time from 4 hours to 30 seconds. The AI is genuinely impressive."

P
Priya Sharma
Head of Support, TechCorp
★★★★★

"We switched from Zendesk and saved 70% on costs. The WhatsApp integration alone was worth it."

R
Rahul Mehta
CEO, GrowthStack
★★★★★

"Setting up took 10 minutes. Our customers started getting instant answers from day one."

S
Sarah Chen
Founder, CloudBase

Why teams switch to Suhep

FeatureOthers
(Zendesk, Intercom)		✨ Suhep
Starting price$49–89/agent/moFree — ₹999/mo
AI assistance❌ or $$$$ add-on✅ Built-in
WhatsApp rollout❌ or paid add-onGuided review
Setup pathDays–weeksCore setup + reviewed rollout
Indian pricingNo INR₹ INR native
Knowledge baseSeparate tool✅ Built-in
No per-seat trap❌ Per agent✅ Per plan

Built for modern support teams · Get started free →

Frequently Asked Questions

Yes! Our free plan includes 1 agent, 100 tickets/month, and email support. No credit card required, no time limit.

Suhep AI is trained on your knowledge base articles. When a customer asks a question, it searches for the best match and responds instantly. No external AI APIs — everything runs fast and private.

Yes! Pro and above plans support custom domains. Your help center becomes support.yourbrand.com.

Suhep is built for modern teams that need AI-assisted support, practical pricing, and guided rollout without enterprise-tool overhead.

Email and Live Chat are the core supported channels. WhatsApp, Instagram, and more require guided setup/review on eligible plans.

Yes! We offer free migration assistance for Pro and Business plans. We'll move your tickets, articles, and contacts.

🚀

Ready to transform your
customer support?

Join the early access community — free forever plan included

Get Started Free →
No credit card required · Free forever plan · 5-minute setup
Or talk to sales →