Suhep vs Crisp
An honest comparison for small and growing support teams. Prices are public list prices checked 2 November 2026.
Price
| Suhep | Free; Starter $6/month (2 agents); Pro $12/month (5 agents); Business $30/month (15 agents); billed per team, not per agent. INR, EUR and GBP prices are on the pricing page. |
|---|---|
| Crisp | Free plan; Mini $45, Essentials $95, Plus $295 per workspace / month. Source |
| 5 agents | Suhep: $12 per month (Pro). Crisp: $95 to $295 per month (per workspace). |
| AI billing | Suhep: AI responses are included in every plan (50 to 2,000 a month); Pro and up can add their own AI key and pay the AI provider directly. No per-resolution fee. Crisp: AI credits included per plan. |
Where Crisp is strong
- Per-workspace pricing
- Many channels in one inbox
- Co-browsing on higher plans
What Suhep does differently
- Lower price for a 5-agent team ($12 on Pro)
- Ticket qualification and SLA escalation built in
- Bring your own AI key
Which one should you pick?
Crisp is a good fit for teams that need co-browsing and a wide channel list.
Suhep is a good fit for small and growing teams in Europe, the UK, the US, India and the Gulf that want one inbox for email, chat, WhatsApp and Instagram, AI answers from their own help articles, and a price per team instead of per agent.
Crisp is a trademark of its owner, used here only to compare. Suhep is not affiliated with Crisp. Facts come from Crisp's public pricing page on 2 November 2026; if something changed, email support@suhep.com and we update this page. Other comparisons: Zendesk, Freshdesk, Intercom, Help Scout, Zoho Desk.