Comparisons
Suhep compared, honestly
Public list prices, how AI is billed, and where each tool is the better choice. Checked 2 November 2026; every price links to its source.
Suhep: Free; Starter $6/month (2 agents); Pro $12/month (5 agents); Business $30/month (15 agents); billed per team, not per agent. INR, EUR and GBP prices are on the pricing page. AI responses are included in every plan (50 to 2,000 a month); Pro and up can add their own AI key and pay the AI provider directly. No per-resolution fee.
| Tool | Entry price | 5 agents | AI billing | Details |
|---|---|---|---|---|
| Suhep | Free; Starter $6 / month | $12 / month (Pro) | Included; own AI key optional | Pricing |
| Zendesk | Support Team from $19 per agent / month; Suite Team $55 per agent / month (billed yearly) | $95 (Support Team) to $275 (Suite Team) per month | Copilot add-on per agent; automated resolutions billed per resolution | Suhep vs Zendesk |
| Freshdesk | Growth from $19 per agent / month; Pro $55 per agent / month (billed yearly) | $95 (Growth) to $275 (Pro) per month | Freddy AI Copilot is a paid add-on per agent; AI Agent sessions are metered | Suhep vs Freshdesk |
| Intercom | Essential from $29 per seat / month (billed yearly) | $145 per month on Essential, plus AI resolutions | Fin AI Agent from $0.99 per resolution (outcome-based) | Suhep vs Intercom |
| Help Scout | Free plan; Standard $25 per user / month; Plus $45 per user / month (billed yearly) | $125 (Standard) to $225 (Plus) per month | AI Answers billed per resolution | Suhep vs Help Scout |
| Zoho Desk | Free for up to 3 agents; Express about $7, Standard about $14, Professional about $23 per agent / month (billed yearly) | about $70 (Standard) to $115 (Professional) per month | Zia AI in higher editions | Suhep vs Zoho Desk |
| Gorgias | Starter $10 / month for 50 tickets; Basic $60 / month for 300 tickets (billed yearly) | priced by ticket volume, not agents | AI Agent interactions also count as billable tickets | Suhep vs Gorgias |
| Tidio | Free plan; paid plans from about $24 to $29 / month, priced by billable conversations | depends on conversation volume | Lyro AI billed by conversations | Suhep vs Tidio |
| Crisp | Free plan; Mini $45, Essentials $95, Plus $295 per workspace / month | $95 to $295 per month (per workspace) | AI credits included per plan | Suhep vs Crisp |
| HubSpot Service Hub | Free tools; Starter about $20 per seat / month | about $100 per month on Starter; Professional costs much more per seat | HubSpot credits | Suhep vs HubSpot Service Hub |
| Hiver | Growth $25 per user / month (billed yearly, 2-seat minimum) | $125 (Growth) to $275 (Pro) per month | AI features on higher plans | Suhep vs Hiver |
Product names belong to their owners and are used only to compare. Suhep is not affiliated with these companies. Spotted an outdated price? Email support@suhep.com and we correct it.