Suhep vs Intercom
Intercom charges per seat and adds a fee for each outcome its Fin AI agent resolves. Suhep charges one flat price per team.
| Intercom | Suhep | |
|---|---|---|
| Pricing model | Per seat per month + $0.99 per Fin outcome | Flat per team |
| Entry paid plan | Essential $29/seat (annual), $39 monthly | Starter $6/mo, Pro $12/mo (5 agents) |
| Mid plans | Advanced $85/seat, Expert $132/seat (annual) | Business $30/mo (15 agents) |
| Free plan | No free plan listed | Yes, no card |
5 agents: Intercom Essential is about $145/mo on annual billing before any Fin outcomes; Suhep Pro is $12/mo.
Choose Intercom if
- You need in-app messaging, product tours and a very large integration marketplace
- Enterprise security reviews are mandatory
Choose Suhep if
- Your team has 2-15 agents
- You want email, live chat, help center and WhatsApp with a predictable bill
Prices checked 10 Nov 2026 from intercom.com/pricing and public 2026 pricing summaries. They change; verify on the vendor's site. Plans billed annually unless stated.